At myb77, we understand how important your privacy is. This page transparently explains how we collect, store, use, and protect your personal data while you use our platform.
By continuing to use the myb77 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to delete your data.
Myb77 has built a multi-layered data protection system that ensures your personal information remains safe, confidential, and used only for purposes you have agreed to.
This Privacy Policy ("Policy") describes the personal data collection, use, and protection practices of myb77 ("Platform", "We"). This Policy applies to all users who register and use the myb77 platform, including via our website and mobile app. Please read this Policy carefully before using our services.
When you register a myb77 account, we collect basic personal information required to create and manage your account. This includes your full name as shown on your identification document, active mobile phone number, valid email address, date of birth for age verification, bank account or digital wallet details for transaction processing, and identity documents such as MyKad or passport for KYC verification. All of this information is necessary for us to provide you with a secure, legally compliant, and high-quality service.
When you use the myb77 platform — whether via the website or mobile app — our systems automatically record certain technical information for security and service improvement purposes. This includes your device's IP address, the type and version of the web browser or app used, your device's operating system, pages visited and time spent, and the date and time of access. This data is used solely to detect suspicious activity, prevent fraud, and enhance the user experience on our platform.
To fulfil our anti-money laundering (AML) legal obligations and financial reporting requirements, myb77 maintains complete records of all financial transactions in your account. This includes deposit and withdrawal history, payment methods used, wagering amounts and wins, and the date and time of each transaction. These records are retained for the period prescribed by applicable Malaysian law.
Myb77 uses your personal data on a solid legal basis — whether to fulfil a service contract with you, comply with legal obligations, or based on the platform's legitimate interests that do not prejudice your rights. The following are the primary purposes for which your data is used:
Key Principles: myb77 does not sell your personal data to anyone. Data sharing only occurs in the limited situations described below and solely for purposes related to our services to you.
Myb77 works with a number of trusted third-party service providers to enable us to deliver a fully functioning platform. These include approved payment processors (FPX, Touch 'n Go, GrabPay), licensed game providers, and technology infrastructure providers. All partners are required to comply with strict privacy standards and may only use your data for purposes agreed upon in our mutual agreements.
In certain circumstances, myb77 may be legally required to disclose your personal information to the relevant authorities. This includes official investigations into fraud or financial crime, valid court orders, or regulatory compliance requirements from the relevant regulatory body. We will always endeavour to notify you of any such request where permitted by law.
Myb77 continuously invests in the latest security infrastructure to protect your data. The following are the layers of protection we employ:
While myb77 applies industry-leading security measures, no system can guarantee 100% absolute security. You also play an important role in keeping your account safe by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.
Cookies are small text files stored on your device when you visit the myb77 website. We use cookies for several important purposes: to maintain your login session so you do not have to log in each time, to save your language preferences and display settings, to analyse usage patterns for platform improvements, and to detect suspicious activity for security purposes. The cookies we use do not store your financial information or passwords.
You can manage cookie usage through your web browser settings. Most modern browsers allow you to view, manage, and delete stored cookies. Please note, however, that disabling certain cookies — particularly session cookies — may affect the functionality of the myb77 platform and your overall user experience. Cookies required for core platform functions cannot be disabled without impacting the service.
As a data subject, you hold rights protected under Malaysia's Personal Data Protection Act 2010 (PDPA). myb77 is committed to fully respecting and facilitating the exercise of these rights:
To exercise any of the rights above, please contact our Data Protection Officer by email at [email protected] stating the right you wish to exercise and your account information. We will process your request within 14 business days.
Myb77 retains your personal data for as long as your account is active and for an additional period following account closure to meet legal obligations. Generally, financial transaction records are kept for a minimum of 7 years in accordance with accounting and anti-money laundering legal requirements in Malaysia. Customer support communication records are retained for 3 years. Session data and technical logs are retained for 90 days. Once the mandatory retention period expires, your data will be securely deleted or anonymised.
When your personal data is no longer needed, myb77 applies a thorough and secure deletion procedure to ensure the data cannot be recovered. This includes permanent deletion of digital files from all servers and backup systems, destruction of physical records (where applicable) using approved methods, and deletion verification through internal audit processes. You will receive written confirmation once your data deletion request has been fully carried out.
Myb77 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, current legal requirements, or changes to the services we offer. Any material changes will be communicated to you via your registered email and/or in-account notifications at least 14 days before the changes take effect. The latest update date is always displayed at the top of this page. Your continued use of the myb77 platform after the effective date of any change constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy page periodically — at least once every three months — to stay informed about how we handle your personal data. If you have any doubts or questions regarding policy changes, do not hesitate to contact our support team before continuing to use the platform.
If you have any questions, concerns, or complaints about how myb77 handles your personal data, or if you wish to exercise any of the rights stated in this Policy, you may reach us through the following channels:
For complaints that cannot be resolved through myb77's internal channels, you have the right to submit a complaint to Department of Personal Data Protection Malaysia (JPDP) or the relevant regulatory authority in your jurisdiction.
Have questions about how myb77 protects your personal information? We answer the most frequently asked questions from our members here.
View All FAQsMyb77 has built a platform that is not only entertaining, but also committed to protecting every member's privacy. Register today and enjoy a safe, transparent, and trustworthy gaming experience.